Replace the paper waitlist with a QR code. Customers join from their phone, wait wherever they want, and get an SMS when you're ready. ServQueue is Australian-built with AWST-aligned support and ClickSend SMS — no overseas timezone gaps, no international routing delays.
Basic plan · No credit card required · Cancel any time
Used by Perth businesses across
The problem
The fix
Each vertical has a dedicated page with Perth-specific context.
Digital waitlist for Fremantle brunch, Northbridge late-night and Subiaco lunch trade. SMS when the table's ready.
See Perth page →✂️Walk-in queue for Mount Lawley barbershops and Subiaco salons. Clients wait at the café next door, not in your chairs.
See Perth page →🏥Virtual waiting room for Perth clinics — patients check in by QR and wait in the car park. AWST support.
See Perth page →🦷Online bookings, Stripe deposits and a waiting-room queue for CBD, Subiaco and Fremantle dental practices.
See Perth page →💊Script drop-and-go queue. Patients leave, get the SMS when their script is ready, come back. Counter clears.
See Perth page →🔧Job-status updates and photo chat for Fremantle and Joondalup workshops. No more phone calls mid-job.
See Perth page →🐾Walk-in triage queue, photo chat and pickup SMS for Subiaco and Cottesloe vet clinics.
See Perth page →🛍️Fitting rooms, click-and-collect and returns queues for CBD and Joondalup retail.
See Perth page →Built for Australia — not adapted from a US or UK product.
Customers scan with their phone camera. No download, no account. In the queue in under 60 seconds.
Australian gateway with direct carrier connections. Messages land on Perth mobiles instantly — no international routing delays.
Free and unlimited on every plan. Customers message reception while they wait. No per-message charges, ever.
Every customer sees their position and updated wait time. Fewer walk-aways, fewer 'how long?' questions at the counter.
ServQueue is Australian-built. Support is awake on Perth time — you're not waiting for a US or eastern-states timezone.
See every customer the instant they join. Call next, mark served, drag to reorder — from your phone or a tablet.
No hardware. No IT team. Works on the phone already in your pocket.
Enter your business name, set an average service time, and you have a working queue. Takes 3 minutes.
Print it, display it on a tablet, or put the link in your Instagram bio. Customers scan with the phone camera — no app needed.
Tap Call Next when you're ready. The customer gets an SMS via ClickSend and walks in. Mark Served when they're done.
No FX conversion, no setup fees, no lock-in. Cancel any time.
Basic
Replace your paper waitlist in 5 minutes
Growth
More queues and richer customer communication
Pro
Multi-location and full team management
Need online bookings with Stripe deposits? See the Appointments add-on ($39/month) →
A queuing system lets customers join a digital waitlist via QR code instead of standing in a physical line. In Perth, customers scan a QR code at your counter, enter their name and mobile, then wait wherever they like — a café next door, their car, or home if the wait is long. When you're ready for them, they get an SMS. ServQueue is the software that runs that system: a dashboard for your staff, a queue page for your customers, and the SMS infrastructure to connect the two.
Yes. ServQueue runs in your business's local timezone — AWST in your case. Bookings, reminders, business hours and SMS all operate on Perth time. Support is AU-based and covers AWST hours. There are no eastern-states timezone issues with scheduling or configuration.
ServQueue starts at $59 AUD/month for the Basic plan — one queue, one location, 300 SMS included. Growth is $129/month (3 queues, photo chat), Pro is $209/month (unlimited queues, multi-location, team roles). There's a 7-day free trial on Basic with no credit card required. All prices are AUD with no FX conversion.
SMS is included in every plan: 300/month on Basic, 800/month on Growth, 1,500/month on Pro. Messages are sent via ClickSend, an Australian SMS gateway with direct connections to Telstra, Optus and TPG. There are no per-message charges within your included quota.
No — that's a core design principle. Customers scan a QR code, a web page opens in their phone's browser, they enter their name and mobile number, and they're in the queue. No app, no account, no password. The whole process takes under 60 seconds.
Yes. Growth ($129/month) supports 3 queues per location — useful for venues with separate dine-in, takeaway and large-party queues, or a salon with cuts, colours and beard trims. Pro ($209/month) supports unlimited queues across multiple Perth locations on one dashboard.
7-day free trial. No credit card. No hardware. AWST-aligned support.
Start free trial →Questions? Email hello@servqueue.com.au