Your guests deserve better than "we'll call you back." ServQueue gives Sydney, Melbourne, Brisbane and Perth restaurants a live waitlist, table-ready SMS, and prepaid online bookings — from door to table.
Basic 3-day trial · No credit card required
Also used by Mechanics & Workshops · Salons & Barbershops · Pharmacies · Allied Health · Retail
The problem
When guests have no visibility on their wait, they crowd the door, ask staff repeatedly, or leave. Every one of those is a lost cover.
How it works
No hardware. No IT team. No training required.
They scan a QR code with their phone camera — no app, no account. They enter their name and number and join the waitlist in under 60 seconds.
Their phone shows their real-time position in the queue. They can browse nearby, grab a coffee, or wait comfortably — without hovering at the door.
When you tap 'Ready', they get a text. They walk straight in. No shouting names, no pagers, no door-hovering guests blocking the entrance.
The Appointments add-on gives you an online booking page. Guests reserve their table, pay upfront, and get automatic reminders — no no-shows, no phone calls.
A no-show on a Friday night costs you a full cover. With the Appointments add-on, guests book online and pay a deposit upfront. When people have skin in the game, they show up — or cancel early enough for you to resell the table.
Start free trial — no credit cardFeatures
Live chat is included on every plan. Free and unlimited — always.
Guests join from their phone at the door — no app download, no account. They're in the queue under 60 seconds.
Real-time queue position visible on every guest's phone. They know exactly where they stand — and stop asking.
Guest's table is ready? One tap sends them a text. Sent via an Australian gateway — no Twilio surcharges.
Free and unlimited on every plan. Message waiting guests directly — no per-message charges, ever.
Add-on: give guests a booking link, take prepayment, and send automatic reminders. Available on Growth and Pro.
Data stored in Australia (AWS Sydney). AUD billing. Privacy Act 2024 compliant. No USD exchange rates.
Appointments add-on
Add online reservations to your ServQueue account. Guests book their own time, pay upfront to lock it in, and get automatic reminders so they actually show up.
Your own booking link — share it on Instagram, Google, or your website. Guests book without calling.
Guests pay a deposit at booking. No-shows drop when they've already paid. You keep the deposit if they don't cancel in time.
SMS sent automatically before every booking. No manual follow-up. Guests arrive on time, you stay fully booked.
Pricing
All prices in AUD · No setup fees · Cancel any time
Chat is free and unlimited on every plan. SMS quota is used for queue notifications and table-ready alerts.
Replace your paper waitlist in 5 minutes
AUD/month
Keep guests happy from door to table
AUD/month
Manage guests across multiple venues
AUD/month
No. Guests scan a QR code at the door with their phone camera and a web page opens — no app, no account. They enter their name and number, see their live position, and we SMS them when their table is ready.
SMS is included in your plan: Basic 300/month, Growth 800, Pro 1,500. No per-message billing. Texts are sent via an Australian gateway so delivery is fast and reliable.
Yes — the Appointments add-on (available on Growth and Pro) gives you a public booking page. Guests reserve a time, pay a deposit through Stripe, and get automatic SMS reminders. No-shows drop sharply when guests have skin in the game.
They can reply LEAVE to any SMS, or your floor staff can remove them from the dashboard with one tap. Either way the next party in the queue automatically moves up.
Under 5 minutes. Sign up, name your queue, print or display the QR code at your host stand. The dashboard runs on any phone, tablet, or iPad — no dedicated hardware needed.
Yes. All data is stored in Australia (AWS Sydney, ap-southeast-2). ServQueue is compliant with the Australian Privacy Act 2024 and your guests’ data never leaves Australian jurisdiction.
Free to start. No credit card. No hardware. Cancel any time.
Create your free queue →Australian-built · AUD pricing · Data stored in Australia (AWS Sydney)