Melbourne, VIC
From Carlton brunch lines to Fitzroy small bars — give your guests their wait time instead of asking them to stand around.
Melbourne diners will queue, but they hate not knowing how long. ServQueue puts the wait on their phone the moment they scan the QR at your door, so they can grab a coffee on Brunswick Street or wander Smith Street and come back exactly when their table opens up. Built for the way Melbourne actually eats: long lunches in the CBD, brunch culture in Fitzroy and Carlton, late-night Vietnamese in Richmond.
Used by restaurants and cafés across the CBD, Fitzroy, Carlton, South Yarra, St Kilda and out to Geelong. Built so tables turn faster, fewer walk-outs at the door.
Melbourne's restaurant and café belt runs from Carlton down Brunswick Street through Fitzroy, across Smith Street in Collingwood, and out to Richmond and South Yarra. The Saturday brunch window — 9am to 1pm — is where walk-in traffic peaks hardest. Carlton venues near the University and Lygon Street run a mix of regulars and tourist foot traffic; Brunswick Street cafés run a younger, later crowd that trickles in from 10am. Both patterns share the same problem: guests who leave because they can't tell how long the wait is. ServQueue gives every guest a live position on their phone the moment they scan. CBD venues during the weekday lunch window (noon–1:30pm) benefit differently — office workers with a 60-minute break need an accurate wait time to decide whether to queue at all. ServQueue's real-time estimate means they commit or move on in 10 seconds, not after standing around for five minutes.
They open their camera, scan the QR on your counter, and they're in the queue. No app download, no account. Same for everyone in the CBD or out near Geelong.
Position and live wait estimate on their phone. They can wait inside, sit in the car, or grab a coffee on Fitzroy — their choice.
One tap on the dashboard sends them an SMS via the Australian gateway. They walk back in, you serve them, no idle minutes.
From $59 AUD/month. SMS included. Live chat unlimited on every plan. No setup fees, cancel any time. Same flat price whether you're in the CBD or Carlton.
Yes. ServQueue runs on the host's own phone — no tablet, no dedicated hardware. One person manages the queue, the till, and the tables. Basic ($59 AUD/month) covers a single queue for solo-run cafés from Fitzroy through Carlton.
Yes — the QR link works anywhere, including your Instagram bio or Google Business Profile. Melbourne diners often queue digitally before you've flipped the sign; their position is held and the SMS fires the moment you turn the queue live at opening.
Yes. You set a maximum queue size in Settings. When the cap is hit, new scans see a 'we're full' message instead of a join form. Common setup for Fitzroy and Collingwood venues that want to control the turnaround on a Sunday shift.
No hardware. No app. No credit card. AUD pricing. Cancel any time.