Sydney, NSW
From the Bondi queue at brunch to the Surry Hills wait list on a Friday night — keep tables turning and walk-ups happy.
Sydney's hospitality scene runs hot from breakfast in Bondi through lunch service in the CBD and out to the late-night crowd in Newtown. ServQueue gives Sydney restaurants and cafés a digital waitlist that runs on the host's phone — guests scan a QR at the door, watch their position update in real time, and get an SMS when their table's ready. No tablets, no buzzers, no paper list to lose.
Used by restaurants and cafés across the CBD, Surry Hills, Bondi, Newtown, Manly and out to Wollongong. Built so tables turn faster, fewer walk-outs at the door.
Sydney brunch peaks Saturday and Sunday from about 9am, the Eastern Suburbs walk-ins hit hardest from 10:30, and Surry Hills and Newtown swing into a second wave around 12:30. ServQueue handles three queues in parallel from the same host stand (dine-in, takeaway pickup, large parties), which is the exact split most CBD and Inner West venues run on a weekend shift. Tourist walk-ins from cruise dockings and the Harbour, who don't speak English as a first language, scan the QR and join in their browser without downloading anything — a measurable bump on conversion versus a paper list at the host stand.
They open their camera, scan the QR on your counter, and they're in the queue. No app download, no account. Same for everyone in the CBD or out near Wollongong.
Position and live wait estimate on their phone. They can wait inside, sit in the car, or grab a coffee on Surry Hills — their choice.
One tap on the dashboard sends them an SMS via the Australian gateway. They walk back in, you serve them, no idle minutes.
From $59 AUD/month. SMS included. Live chat unlimited on every plan. No setup fees, cancel any time. Same flat price whether you're in the CBD or Bondi.
Yes. Basic ($59 AUD/month) covers one queue, one location. Most Sunday-trade venues in Bondi or Manly start there — queue runs whenever you turn it on, sits idle (no SMS sent) when you don't.
Yes, on Growth ($129 AUD/month) and above. Each queue gets its own QR code at the right spot — one on the host stand, one on the takeaway counter — and the host dashboard shows both in one view. Common setup for CBD venues during the lunch rush.
Yes. SMS is sent via an Australian gateway (ClickSend) and lands instantly on every Sydney mobile carrier, including inside Westfield Sydney, Bondi Junction and Chatswood. Customers can be three floors away when you tap Call Next.
No hardware. No app. No credit card. AUD pricing. Cancel any time.