Stop losing jobs to the phone tag. ServQueue gives workshops in Sydney, Melbourne, Brisbane and Perth live job updates, photo approval messaging, and SMS pickup alerts — from drop-off to pickup.
Basic 3-day trial · No credit card required
Also used by Cafés & Restaurants · Salons & Barbershops · Pharmacies · Allied Health · Retail
The problem
When customers have no visibility on their car, they call. Every. Single. Time. And every call pulls your team away from the job.
How it works
No hardware. No IT team. No training required.
They scan a QR code at your counter with their phone camera. No app, no account — they enter their name and number and they're in.
Their phone shows real-time status — Waiting, In Progress, Ready. They can leave the workshop and come back when it's time.
Found extra work? Send a photo and a message. They approve it from their phone in seconds — no voicemail, no delays.
When you tap "Ready", they get a text. They walk in, pay, and leave. Your bay turns over faster.
Found a worn brake pad or a leaking seal mid-job? Snap a photo, send it through ServQueue chat, and your customer approves the extra work from wherever they are. No phone tag. No lost jobs. Your average ticket goes up and your bays keep moving.
Start free trial — no credit cardFeatures
Live chat is included on every plan. Free and unlimited — always.
Customers scan with their phone camera — no app download, no account. They're checked in under 60 seconds.
Free and unlimited on every plan. Send updates, photos, PDFs. No per-message charges, ever.
Send photos of worn parts, get approvals, share invoices — all in the same chat thread. Available on Growth and Pro.
See every car in your workshop. Update status with one tap from your phone or tablet. No dedicated hardware needed.
Customer not looking at their phone? We text them. Sent via an Australian gateway — no Twilio surcharges.
Data stored in Australia (AWS Sydney). AUD billing. Privacy Act 2024 compliant. No USD exchange rates.
Pricing
All prices in AUD · No setup fees · Cancel any time
Chat is free and unlimited on every plan. SMS quota is used for queue notifications and chat fallback texts.
Replace your paper system in 5 minutes
AUD/month
Keep customers engaged through the whole job
AUD/month
Manage customers across multiple locations
AUD/month
No. Customers scan a QR code at your counter with their phone camera. A web page opens with their live job status (Waiting, In Progress, Ready) plus a chat with you. No app, no account, no password.
When you find extra work mid-job, take a photo on your phone, attach it to the chat thread, and write a short note. Your customer gets a notification, sees the photo, and approves the work in seconds — no voicemail, no phone tag.
Yes — sent via an Australian SMS gateway (ClickSend) with high delivery rates. SMS is included in your plan: Basic 300/month, Growth 800, Pro 1,500. No per-message billing.
Yes. Growth supports 3 queues per location, Pro supports unlimited queues across multiple locations with team roles and permissions. Updates sync live across every device.
Under 5 minutes. Sign up, name your workshop, print the QR code, you're live. No IT setup, no hardware install — the dashboard runs on any phone, tablet, or laptop.
All data is stored in Australia (AWS Sydney, ap-southeast-2). ServQueue is compliant with the Australian Privacy Act 2024.
Free to start. No credit card. No hardware. Cancel any time.
Create your free queue →Australian-built · AUD pricing · Data stored in Australia (AWS Sydney)