Perth, WA
Walk-in queue, online bookings and photo triage chat for Perth vet clinics across the CBD, Subiaco, Fremantle and the suburbs.
Perth vet clinics from the CBD through Subiaco and Fremantle out to Joondalup balance routine bookings with the wide geography that makes a wasted drive expensive for owners. ServQueue gives a Perth clinic a walk-in triage queue, owner photo chat for emergencies, online bookings for vaccinations and routine work, and pickup SMS for surgery recoveries — all in AWST, all in AUD, all stored in Australia.
Used by veterinary clinics and animal hospitals across the CBD, Northbridge, Subiaco, Fremantle, Cottesloe and out to Joondalup. Built so owners wait in the car with the dog, the surgery picks up smoothly.
Perth's geographic spread — Joondalup to Rockingham is over an hour by car — means a missed appointment costs the owner half a morning. The booking page (with the Appointments add-on) takes pressure off reception by letting owners book at 9pm on Sunday rather than phoning Monday. Subiaco and CBD clinics, dealing with high-value cosmetic and dental work on pets, use Stripe deposits as standard on surgery bookings. Fremantle and Cottesloe clinics, where owners often walk in straight from the beach with a sand-fly-bitten labrador, get the best use out of the walk-in queue plus owner photo chat.
They open their camera, scan the QR on your counter, and they're in the queue. No app download, no account. Same for everyone in the CBD or out near Joondalup.
Position and live wait estimate on their phone. They can wait inside, sit in the car, or grab a coffee on Northbridge — their choice.
One tap on the dashboard sends them an SMS via the Australian gateway. They walk back in, you serve them, no idle minutes.
From $59 AUD/month. SMS included. Live chat unlimited on every plan. No setup fees, cancel any time. Same flat price whether you're in the CBD or Subiaco.
Yes — on Pro ($209/month) plus the Appointments add-on ($39/month) if you want online bookings. Common setup for groups operating across the CBD, Joondalup and Rockingham. Each clinic has its own QR code, queue and SMS quota, all rolling up to one owner dashboard.
No. ServQueue runs in your clinic's local timezone — AWST in your case. Bookings, reminders, SMS and queue updates all fire at the right Perth time. The only mild quirk is that support tickets opened after 4pm Perth time get answered first thing the next business day, but the product itself runs 24/7.
No hardware. No app. No credit card. AUD pricing. Cancel any time.