Adelaide, SA
Walk-in queue, online bookings, photo chat and pickup SMS for Adelaide vet clinics from the CBD through Norwood and out to the Hills.
Adelaide vet clinics in the CBD, Norwood, Glenelg and out into the Hills handle a steady mix of inner-city pets, beach-side weekend walk-ins and the longer-distance owners coming in from McLaren Vale and the Barossa for specialist work. ServQueue gives an Adelaide clinic a walk-in queue with priority re-ordering, owner photo chat for triage, online bookings for routine work, and pickup SMS for surgery recoveries — all built for the way an Adelaide single-vet or two-vet practice actually operates.
Used by veterinary clinics and animal hospitals across the CBD, Glenelg, Norwood, Unley, the Adelaide Hills and out to the Barossa. Built so owners wait in the car with the dog, the surgery picks up smoothly.
Adelaide's vet market is mostly single-vet and two-vet clinics with one shared waiting room — exactly the shape where the walk-in queue earns its keep, because owners can step outside with the animal instead of clustering on a tight bench. Glenelg and beach-side clinics get a steady stream of weekend emergency walk-ins; the queue lets the duty vet triage by severity instead of arrival order. Hills clinics in Mount Barker and Stirling, dealing with owners driving 30–40 minutes for specialist consults, benefit most from Stripe deposits — once someone has paid $50 to confirm the slot, the no-show rate drops to near zero.
They open their camera, scan the QR on your counter, and they're in the queue. No app download, no account. Same for everyone in the CBD or out near the Barossa.
Position and live wait estimate on their phone. They can wait inside, sit in the car, or grab a coffee on Glenelg — their choice.
One tap on the dashboard sends them an SMS via the Australian gateway. They walk back in, you serve them, no idle minutes.
From $59 AUD/month. SMS included. Live chat unlimited on every plan. No setup fees, cancel any time. Same flat price whether you're in the CBD or Norwood.
Most single-vet clinics in Adelaide start on Basic ($59) for the walk-in queue plus the Appointments add-on ($39) for online bookings — $98 AUD/month total. Upgrading to Growth ($129 + $39 = $168) unlocks photo chat with owners, which is the single biggest jump in clinical value once you have the basics running.
Yes — on Growth and above. Owners send photos through the same chat thread they use for queue updates. Your nurse sees them on the dashboard immediately and can triage in advance. Adelaide clinics that handle a lot of weekend walk-ins from Glenelg and the beaches tend to find this saves 5–10 minutes per emergency case on average.
No hardware. No app. No credit card. AUD pricing. Cancel any time.