Perth, WA
From CBD flagships to Joondalup centres — fitting rooms, returns and pickup on one dashboard.
Perth retail across the CBD, Subiaco and out to Joondalup runs the same three-queue split — fitting rooms, click-and-collect, returns — that nobody handles cleanly with paper. ServQueue puts each queue on its own QR code at the right counter, customers scan once and shop the floor, and the SMS callback brings them back the moment a room or order is ready. AWST-aligned support, AU SMS gateway.
Used by retail stores and fitting rooms across the CBD, Northbridge, Subiaco, Fremantle, Cottesloe and out to Joondalup. Built so fitting rooms, click-and-collect and returns all run from one screen.
Perth retail is concentrated in a handful of high-density centres: Hay Street and Murray Street Mall in the CBD, Subiaco's Rokeby Road strip, Joondalup's Lakeside complex, and Karrinyup's redeveloped centre. Saturday is the dominant trading day across all four, with fitting-room and click-and-collect queues peaking in the late-morning and early-afternoon window. Perth's suburban sprawl means many shoppers travel significant distances to reach these centres — a customer who drove 25 minutes to Joondalup is the most likely to appreciate an SMS callback that lets them continue browsing rather than standing in a fitting-room queue. Subiaco and CBD boutiques have smaller format stores where even a 3-room fitting queue becomes a customer experience issue. Perth retailers benefit from AWST-aligned ServQueue support — unlike eastern-states SaaS vendors, support is reachable during Perth business hours without waiting for a 2-hour timezone offset.
They open their camera, scan the QR on your counter, and they're in the queue. No app download, no account. Same for everyone in the CBD or out near Joondalup.
Position and live wait estimate on their phone. They can wait inside, sit in the car, or grab a coffee on Northbridge — their choice.
One tap on the dashboard sends them an SMS via the Australian gateway. They walk back in, you serve them, no idle minutes.
From $59 AUD/month. SMS included. Live chat unlimited on every plan. No setup fees, cancel any time. Same flat price whether you're in the CBD or Subiaco.
Yes. Small-format Subiaco and CBD boutiques are among the strongest use cases for virtual fitting-room queuing. Basic plan ($59 AUD/month) covers a single queue. Customers scan at the fitting-room entrance, browse the rail, and come back when the SMS arrives — no one stands in a literal line inside a small store.
Yes, on Growth ($129/month). Fitting rooms, click-and-collect and returns each get their own QR code and independent SMS callbacks. The dashboard shows all three simultaneously. Pro ($209/month) adds team roles so each counter has its own dedicated staff view.
Yes. ServQueue is built and operated in Australia, and support operates during Australian business hours. Perth is two hours behind the eastern states — ServQueue support is accessible during your business hours without waiting for an AEST team to start their day.
No hardware. No app. No credit card. AUD pricing. Cancel any time.