Sydney, NSW
Online bookings, deposits, recall reminders and a calm waiting room — built for Sydney dental practices from Bondi to Parramatta.
Sydney dental practices juggle full books, new-patient walk-ins and a chair time that's never given back when someone no-shows. ServQueue gives a Sydney practice an online booking page, Stripe-powered deposits on new-patient and high-value appointments, automatic recall reminders, and a waiting-room queue that lets patients sit in the car instead of crowding reception. Runs alongside D4W, Praktika, Centaur or any PMS.
Used by dental practices and orthodontic clinics across the CBD, Surry Hills, Bondi, Newtown, Manly and out to Wollongong. Built so no-shows go down, deposits go in, the waiting room stays calm.
A Sydney practice from Bondi to Chatswood typically runs 6–10 chair hours a day on bookings, with walk-in emergencies and same-day cancellations punching holes through the schedule. ServQueue's online booking page captures the after-hours new-patient bookings that Google sends — Sunday-night search-and-book is the single biggest source of new dental patients in 2026 — and Stripe deposits stop those new patients ghosting on the Tuesday morning slot. The waiting-room queue means CBD and Eastern Suburbs practices, where parking is brutal, can let patients wait in the car and SMS them in when the chair is free.
They open their camera, scan the QR on your counter, and they're in the queue. No app download, no account. Same for everyone in the CBD or out near Wollongong.
Position and live wait estimate on their phone. They can wait inside, sit in the car, or grab a coffee on Surry Hills — their choice.
One tap on the dashboard sends them an SMS via the Australian gateway. They walk back in, you serve them, no idle minutes.
From $59 AUD/month. SMS included. Live chat unlimited on every plan. No setup fees, cancel any time. Same flat price whether you're in the CBD or Bondi.
On low-risk services, a $50 deposit on the first appointment converts almost as well as no deposit — most new patients have already pulled out their card to book. On high-value services like full check-up + scale + clean ($250+), a 30% deposit is standard at busy Sydney practices and is what stops the Monday-morning ghost.
Yes. ServQueue handles the booking page, deposits and waiting-room queue. Your PMS keeps the clinical record, HICAPS/Medicare claims, and treatment planning. Most Sydney practices copy outcomes back into the PMS at end of appointment — about 30 seconds per chair.
No hardware. No app. No credit card. AUD pricing. Cancel any time.