Brisbane, QLD
Online bookings, Stripe deposits and a waiting-room queue built for Brisbane dental practices from the CBD out to Toowong and the Valley.
Brisbane dental practices from Paddington through the CBD out to South Brisbane run on a mix of established regulars and a steady churn of new patients moving in from interstate. ServQueue gives a Brisbane practice an online booking page that captures the Sunday-night new-patient search, Stripe deposits to lock the slot in, automatic reminders and a waiting-room queue that lets patients sit in the car instead of crowding a tight reception. Runs alongside D4W, Praktika, Centaur or any PMS already in the building.
Used by dental practices and orthodontic clinics across the CBD, Fortitude Valley, West End, New Farm, Toowong and out to Ipswich. Built so no-shows go down, deposits go in, the waiting room stays calm.
Brisbane practices in the CBD, Fortitude Valley and Paddington tend to peak Tuesday to Thursday on bookings, with Saturday morning the high-walk-in window for new patients moving in from elsewhere. ServQueue's public booking page is indexed by Google and converts those new-patient searches without a phone call to reception — most useful for solo and two-dentist practices where the receptionist can't always pick up. Outer-Brisbane practices in Toowong and Paddington with carpark constraints lean hardest on the waiting-room queue: patients in the car get SMS'd in when the chair frees up.
They open their camera, scan the QR on your counter, and they're in the queue. No app download, no account. Same for everyone in the CBD or out near Ipswich.
Position and live wait estimate on their phone. They can wait inside, sit in the car, or grab a coffee on Fortitude Valley — their choice.
One tap on the dashboard sends them an SMS via the Australian gateway. They walk back in, you serve them, no idle minutes.
From $59 AUD/month. SMS included. Live chat unlimited on every plan. No setup fees, cancel any time. Same flat price whether you're in the CBD or West End.
Yes — most single-chair Brisbane practices run Basic ($59) plus the Appointments add-on ($39) for a total of $98 AUD/month. That covers the booking page, deposits, reminders, the walk-in queue, and 300 SMS for queue notifications. No setup fees and a 7-day trial — you can take a real booking before you commit.
Connect your Stripe account, set the new-patient consult to require a $50 deposit, and the booking page collects the card at confirmation. Brisbane practices typically see no-show rates fall from 15–20% to under 3% on new-patient bookings within the first month. Stripe pays you directly; ServQueue never touches the money.
No hardware. No app. No credit card. AUD pricing. Cancel any time.