Melbourne, VIC
Online bookings, deposits and a tidy waiting room for Melbourne dental practices from Fitzroy through to the suburbs.
Melbourne dental practices from Fitzroy and Carlton out to Brunswick and St Kilda run on a mix of established regular patients and the constant churn of new patients moving suburbs every six months. ServQueue gives a Melbourne practice a public booking page indexed by Google, Stripe deposits to stop the no-shows that hurt most in the AM slots, and a waiting room queue that keeps the front of house calm — even when three new patients turn up at once on a Tuesday morning.
Used by dental practices and orthodontic clinics across the CBD, Fitzroy, Carlton, South Yarra, St Kilda and out to Geelong. Built so no-shows go down, deposits go in, the waiting room stays calm.
Inner-Melbourne practices in Fitzroy, Carlton and Richmond tend to operate as solo or two-dentist surgeries with one shared chair and a stretched receptionist. The biggest leverage from ServQueue is the booking page — Google searches for 'dentist near me' in Melbourne convert when the search result has a 'Book online' button instead of a phone number. South Yarra and St Kilda practices, more often multi-chair, use the Growth plan ($129) plus Appointments ($39) so each service type — new patient consult, scale and clean, crown prep, hygienist — has its own bookable slot pattern and its own deposit policy.
They open their camera, scan the QR on your counter, and they're in the queue. No app download, no account. Same for everyone in the CBD or out near Geelong.
Position and live wait estimate on their phone. They can wait inside, sit in the car, or grab a coffee on Fitzroy — their choice.
One tap on the dashboard sends them an SMS via the Australian gateway. They walk back in, you serve them, no idle minutes.
From $59 AUD/month. SMS included. Live chat unlimited on every plan. No setup fees, cancel any time. Same flat price whether you're in the CBD or Carlton.
Yes, with the caveat that bookings today are against the practice as a whole — you allocate dentists from the dashboard. Per-dentist calendars are on the roadmap for late 2026. Multi-chair Melbourne practices usually run separate service types per dentist (e.g. 'New patient with Dr Lee') as a workaround.
$98 AUD/month — Basic ($59) plus the Appointments add-on ($39). That includes the booking page, deposits, automatic reminders, walk-in queue, and 300 SMS for queue-ready notifications. Stripe processing fees (~1.7% + 30c per AU card) are paid to Stripe directly.
No hardware. No app. No credit card. AUD pricing. Cancel any time.