Sydney, NSW
From Bondi blow-dries to Surry Hills barbershops — a walk-in list your Sydney clients actually look at.
Sydney salons live and die on the Saturday walk-in flow. ServQueue puts a QR code at the mirror so clients in the CBD, Bondi or Newtown can scan, see their position, and grab a coffee instead of standing around. Stylists run the queue from their own phone, photos of style references come through chat before the client sits down, and the SMS callback brings them back the moment a chair frees up.
Used by salons and barbershops across the CBD, Surry Hills, Bondi, Newtown, Manly and out to Wollongong. Built so Saturday walk-ins move, chairs stay full.
Sydney's salon walk-in trade is concentrated in a handful of high-footfall strips: Bondi Road and Hall Street in Bondi Beach, Crown Street in Surry Hills, King Street in Newtown, and the CBD's mid-week lunch trade. The Saturday pattern across all four is consistent — a slow start from 9am, a surge from 11am as the beach crowd clears and Saturday shoppers arrive, and a tail from 3pm that brings late walk-ins chancing their luck on a quiet chair. ServQueue puts the walk-in list on the client's phone so they can actually leave the salon between joining and sitting down. A Bondi client who joins the queue at 10:45 and gets an SMS at 12:30 comes back. A client who's told to 'just wait around' for 90 minutes doesn't. The photo-reference chat (Growth plan) is the other win for Sydney salons: clients on the Bondi or Surry Hills strip send a cut reference from Instagram before they even sit in the chair, so the consultation starts informed rather than from scratch.
They open their camera, scan the QR on your counter, and they're in the queue. No app download, no account. Same for everyone in the CBD or out near Wollongong.
Position and live wait estimate on their phone. They can wait inside, sit in the car, or grab a coffee on Surry Hills — their choice.
One tap on the dashboard sends them an SMS via the Australian gateway. They walk back in, you serve them, no idle minutes.
From $59 AUD/month. SMS included. Live chat unlimited on every plan. No setup fees, cancel any time. Same flat price whether you're in the CBD or Bondi.
One barber manages it from their own phone between clients. Basic ($59 AUD/month) covers a single queue and one location. The barber taps 'call next' when a chair frees up — the client gets the SMS wherever they are on Hall Street.
Yes, on Pro ($209 AUD/month). Each stylist manages their own chair independently. Clients scan the main QR and are routed to their stylist's queue. Growth ($129) supports 3 separate queues per location if you prefer queue-per-chair without per-stylist logins.
Yes, on Growth ($129) and Pro ($209). Clients send photos through the chat thread — same thread they get queue updates on. Stylists see the reference before the client sits down. No separate app, no email chain.
No hardware. No app. No credit card. AUD pricing. Cancel any time.