Brisbane, QLD
From New Farm salons to West End barbers — a Saturday walk-in flow that runs itself.
Brisbane salons in Fortitude Valley, New Farm and West End get hammered on Saturday — three chairs busy and a queue of walk-ins standing around the reception desk. ServQueue moves that line onto each client's phone. They scan, get a position, and wait wherever they want — at home, at the café next door, or in the chair. SMS callback when you're ready.
Used by salons and barbershops across the CBD, Fortitude Valley, West End, New Farm, Toowong and out to Ipswich. Built so Saturday walk-ins move, chairs stay full.
Brisbane's salon walk-in market runs across Fortitude Valley's barber strips, New Farm's boutique salons, Paddington's neighbourhood stylists, and the West End café-adjacent hair studios. Saturday is the dominant trading day across all four — New Farm stylists see their first walk-in by 8:30am and run continuously through to 3pm; Paddington studios tend to run a stronger Saturday-morning and a lighter afternoon. The walk-in problem across all these areas is the same: clients who arrive and see no visible queue mechanism leave immediately for the next salon on the street. ServQueue makes the queue visible and digital — a QR at the mirror means a client can see they're position four and walk to the café next door instead of hovering near reception. Brisbane's humid climate means clients actively prefer not waiting inside; the outdoor-wait use case is strong in New Farm and West End, where sitting outside with a coffee beats standing in an air-conditioned waiting area.
They open their camera, scan the QR on your counter, and they're in the queue. No app download, no account. Same for everyone in the CBD or out near Ipswich.
Position and live wait estimate on their phone. They can wait inside, sit in the car, or grab a coffee on Fortitude Valley — their choice.
One tap on the dashboard sends them an SMS via the Australian gateway. They walk back in, you serve them, no idle minutes.
From $59 AUD/month. SMS included. Live chat unlimited on every plan. No setup fees, cancel any time. Same flat price whether you're in the CBD or West End.
Yes. The QR link is shareable — put it in your Instagram bio, Google listing, or on a poster at the entry. Valley clients can join from the street, grab a coffee, and arrive when their position is close. Works with ServQueue Basic ($59/month) and above.
Yes, on Growth ($129/month). Run one queue for colour (longer wait) and one for walk-in cuts (shorter turnaround). Each gets its own QR code at the right spot. Clients self-select based on service.
Yes. Set a maximum queue size in Settings. When the cap hits, new scans show a 'we're full' screen. Paddington salons often cap at 10–12 walk-ins and open the cap again as clients are served.
No hardware. No app. No credit card. AUD pricing. Cancel any time.